Reston, VA (RestaurantNews.com) Waitbusters’ Digital Diner software is unveiling the first omni-channel online ordering solution at the 2018 NRA Show in Chicago this weekend. Digital Diner offers online ordering on the channels that customers use on a daily basis. With this technology, restaurants only have to create their menu once and it is available on their mobile optimized website, Alexa, Facebook Messenger Chatbot, Facebook business page and via SMS.
- Online ordering is projected to be a $38 billion industry by 2020.
- 58% of consumers that go to a restaurant website expect either online delivery or take out and will go to a different website if not offered.
- Online ordering check