Fishbowl’s updates range from promotions protocol, customer loyalty information and short message system (SMS) reporting, to revised data on expired coupons, a refreshed user interface, and more. The new improvements parallel restaurateurs’ desire to have more control when communicating with guests through multiple channels.
“Our platform is built exclusively for restaurants and our new product enhancements will supply restaurateurs with tools that offer additional insights to their omni-channel marketing campaigns all while providing the ability to know, reach and delight their guests through multiple avenues,” said Daniel Dreymann, Chief Product Officer at Fishbowl.
One of the main areas of platform enhancement is in the area of promotions and loyalty. Fishbowl authorized users will now have the ability to designate special offers as available in their Loyalty program when creating that offer within Promotions Manager. Other new enhancements